Policies

Payments Payment is due upon checkout to process any order. Graphic Fabrics accepts credit card and PayPal forms of payment.
Shipping All orders are shipped using USPS Priority Mail to ensure packages are tracked and insured. This allows us to charge flat rate shipping for our customers.
Refunds & Exchanges Graphic Fabrics is not responsible for lost, stolen, or damaged packages including USPS shipping errors. Graphic Fabrics is not responsible for incorrectly entered mailing addresses. Please make sure your shipping address is current and accurate prior to checking out.

 

If an order is received incorrect from an accepted proof, a replacement will be shipped out at no charge to you. If a proof is accepted and received, refunds are not accepted. A refund will only be issued on errors, after a return package is received back by Graphic Fabrics. Return shipping is the responsibility of the buyer.

Cancellations Cancellation requests must be sent within 24 hours of purchase. Cancellations will not be accepted after 24 hours.
Sales Tax Orders are subject to local sales tax. Graphic Fabrics is located and operated in the state of Michigan, and therefore collects sales tax for Michigan residents at the local sales tax rate.
Order Acceptance Graphic Fabrics reserves the right to refuse or cancel any transaction for any reason, with or without notice.
Termination of Site Use Graphic Fabrics reserves the right to terminate any users account at any time for any reason. Graphic Fabrics also reserves the right to discontinue or suspend any and all aspects of this site without prior notice.
Contact Us Please contact us if you have any further questions about these policies regarding site and purchase policies.
Stress Free Labels Stress Free Labels are a recurring order service that automatically submits an order on your behalf through our subscription service. Once payments are processed at each billing cycle your order will be fulfilled and shipped to the address in your account. You are expected to keep your information up to date including payment information, shipping address, and contact information. Failure to do so may result in service termination. Orders can be modified, but you must give at least 7 days notice prior to payment posting in order to process the change. If the changes are not received with 7 days notice, the changes will be applied to the next billing cycle’s order. Stress Free orders have a minimum of 3 billing cycles before the subscription can be cancelled. Cancellation prior to the 3rd billing payment, there will be a cancellation fee up to 50% of the remaining balance in the 3 billing cycles total costs. Cancellations after the 3rd billing cycle must be submitted 7 days prior to the payment date. Failure to cancel within this time frame will result in a cancellation fee of 25% of the monthly bill. Cancellation fees do not cover the cost of the order, and you will not receive any labels when you are charged a cancellation fee. Failed payments will result in termination of subscription and will be subject to cancellation fees noted above. Failed payments that are reprocessed will be fulfilled once payment is received. You will receive notice of upcoming payments and expiring cards on file. To prevent failure from expired credit/debit cards, update your cards when you receive notifications to keep your orders from being delayed. Subscription rates are locked in for 12 months. After 12 months, rates may increase due to inflation, supply costs, shipping rate changes, or any other reason. While we aim to keep prices as consistent as possible, market conditions can affect pricing. We reserve the right to terminate subscription services at any time for any reason. In the event of service termination, fees may apply if reasons were due to system abuse, harassment, conflict of interest, illegal actions, or any other reason deemed unethical by our business. Termination fees up to 50% of the initial 3 cycle period or next billing cycle may be applied at our discretion. By signing up for this service you hereby agree to have read and fully understand all terms and conditions set forth here. These terms and conditions are subject to change at any time.
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